Information We Collect
We may collect personal and business information that you provide when you contact us, request our services, or work with us on a campaign. This may include your name, email address, phone number, business name, business address, social media handles, website details, and any other information shared for advertising purposes. We may also receive campaign-related information such as customer inquiries, lead form responses, and performance data generated through advertising platforms.
How We Use Your Information
We use your information to deliver advertising services, communicate with you, set up and manage campaigns, respond to inquiries, provide support, and share reports and recommendations. We may also use your information to improve our service quality, maintain internal records, and ensure smooth project execution. We do not sell your personal information to third parties.
Advertising and Campaign Data
As part of our services, we may access advertising data such as audience performance, engagement, lead submissions, and conversion tracking results. This information is used strictly for campaign optimization, reporting, and decision-making. Campaign performance data may include platform metrics such as impressions, clicks, reach, cost-per-result, and audience demographics where available.
Cookies and Tracking Technologies
Some campaigns may involve tracking tools such as pixels, cookies, and analytics systems to measure performance and user behavior. These tools may be managed by third-party platforms such as Meta, Google, or other advertising providers. We may assist with setup and monitoring, but the collection and processing of this data may also be governed by the policies of those third-party platforms.
Sharing of Information
We may share information only when necessary to deliver services, such as working with advertising platforms, payment providers, or trusted service tools used for reporting and communication. We may also share information if required by law or to protect our legal rights. Any third parties we work with are expected to handle your information responsibly.
Data Storage and Security
We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure. This includes limiting access to only authorized personnel and using secure methods of communication where possible. However, no system can guarantee complete security, and you acknowledge that online data transmission carries some risk.
Client Account Access and Confidentiality
If you provide access to advertising accounts, business pages, or analytics tools, we will use that access strictly for campaign delivery and support. We will not use your account access for unauthorized activities, and we recommend that clients grant access using official platform permissions instead of sharing passwords whenever possible.
Data Retention
We retain your information only for as long as necessary to deliver services, maintain records, comply with legal requirements, or resolve disputes. Campaign-related materials such as creatives, reports, and communication history may be stored for reference and continuity unless you request deletion where applicable.
Your Rights and Choices
You have the right to request access to your personal information, request corrections, or request deletion where appropriate. You may also withdraw consent for certain uses of your data by contacting us through our official email. Some requests may be limited where we are required to keep records for legal or operational reasons.
Third-Party Links and Platforms
Our services may involve third-party platforms such as Meta, Google, TikTok, LinkedIn, or other tools. These platforms have their own privacy policies, and we are not responsible for how third-party services collect or use your information. We encourage you to review the privacy policies of any platform connected to your campaign.
Children’s Privacy
Our services are not intended for children, and we do not knowingly collect personal information from anyone under the age of 13. If we become aware that we have collected such information unintentionally, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect service changes, legal updates, or improved privacy practices. Any updates will be communicated through appropriate channels, and the latest version will apply to all ongoing and future services.
Contact Information
For privacy-related questions, requests, or concerns, you can contact us via:
Email: dresscode@cencefeet.com
Address: 40 KUN FA KUM AVENUE, NEAR POLICE STATION, ASHIYIE-ACCRA